Refunds & Returns Policy

1. Return Authorization Window & Eligibility

You possess exactly 30 calendar days from the documented date of carrier delivery to formally initiate a return request. If 30 days have elapsed since your package was successfully delivered, we are unable to process a financial refund, credit allocation, or inventory exchange.

To qualify for an approved return placement, items must strictly meet the following benchmarks:

• Immaculate Condition: The garment must remain entirely unused, unworn, unwashed, and in its original factory condition.
• Original Packaging: The product must be enclosed secure within all its original branding bags, tags, and protective packaging materials.
• Proof of Purchase: A valid digital invoice, order confirmation number, or explicit proof of purchase from our store is mandatory.

2. Absolute Policy Exclusions

The following product classifications are permanently exempt from cancellations, returns, adjustments, or financial refunds:

• Customized or Personalized Apparel: Jerseys featuring bespoke player names, custom numbers, unique sleeve badges, or specific team prints cannot be returned as they are custom-built to order.
• Final Sale Items: Products explicitly designated as clearing stock or final sale promotions cannot be returned.

3. Damaged, Defective, or Incorrect Shipments

We maintain rigid quality-assurance checkpoints. However, if your item arrives verified as damaged, defective, or structurally incorrect, you must contact our support desk within 48 hours of carrier delivery. Please forward clear photographic evidence documenting the anomaly to our support email. Verified defective or incorrect packages qualify for immediate complimentary replacement runs or full financial refunds at zero additional overhead to the buyer.

4. Order Cancellation Windows

Inbound order commitments can be fully canceled or amended within an absolute grace window of 12 hours from purchase execution. Once this 12-hour processing window closes, the invoice automatically transits to our active automation centers for packaging and customization, preventing further structural recall or manual cancellation.

5. Settlement Handling & Shipping Allocation

• Logistics Shipping Costs: For standard returns stemming from customer preference, sizing choice errors, or change of mind, the buyer remains entirely responsible for securing and funding return shipping logistics. Original shipping protections or peripheral handling fees are non-refundable. We strictly mandate the deployment of a fully trackable courier service, as we cannot validate or refund packages lost mid-transit.
• The Refund Protocol: Upon physical reception and standard warehouse verification processing of your return inventory, a validation status notification will automatically route to your email profile. Approved claims are initiated instantly, with credit disbursements automatically deploying to your original payment method within 5 operational business days.
• Delayed Settlement Tracing: If your financial settlement fails to appear after 5 business days, please sequentially audit your digital banking ledger, contact your credit card underwriting institution, and consult your primary merchant banking branch, as localized internal holding windows may apply before funds post.

6. Global Delivery Protection Guarantees

To reinforce absolute checkout confidence across our storefront, if an international shipment fails to successfully drop at your specified destination coordinates within 30 business days from dispatch due to transit or customs hold anomalies, you hold the right to request a full financial refund or an immediate complimentary item reshipment run.