Refunds & Returns Policy
🕒 Return & Refund Window
You have 30 days from the date of purchase to request a return or refund.
After 30 days, unfortunately, we cannot offer a full refund or exchange.
📦 Return Eligibility
To be eligible for a return:
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Item must be unused and in the same condition you received it.
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It must be in the original packaging.
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A receipt or proof of purchase is required.
⚠️ Do not send your purchase back to the manufacturer.
🚫 Non-Returnable Items
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Customized items are final sale and cannot be canceled, changed, returned, or refunded once the order is placed.
💳 Refund Process
Once your return is received and inspected, we will notify you via email whether your refund has been approved or rejected.
If approved:
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Your refund will be processed.
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A credit will automatically be applied to your original method of payment within a few business days.
⏱ Late or Missing Refunds
If you haven’t received your refund yet:
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Double-check your bank account.
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Contact your credit card company – it may take time for the refund to be officially posted.
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Contact your bank – processing delays are common.
Still no refund?
👉 Contact us at: support@megajerseyshop.com
🚫 Order Cancellation
Orders can be canceled or changed within 12 hours of purchase — as long as they haven’t been shipped.
Once shipping begins, cancellations are no longer possible.
📦 Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue quickly.
🔄 Exchanges
We replace items only if they are defective or damaged.
To request an exchange:
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Email us at support@megajerseyshop.com
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Return the item to:
Cmno Aljabraque Gibraleon Km4 ,Gibraleon, Huelva,21500, Spain.
📬 Return Shipping
Send returns to the same address above.
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You are responsible for the return shipping costs.
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Shipping fees are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from it.
📦 For high-value items, consider using a trackable shipping service or shipping insurance.
We can't guarantee that we will receive your returned item.
🕰 Extended Refund Request Period
You may also submit refund requests within 30 days after the guaranteed delivery period (30 days) has expired, by contacting us via the Contact Us page.
❓ Need Help?
Reach out to us anytime at:
📧 support@megajerseyshop.com
We’re here to help with any questions related to returns, refunds, or exchanges.