🕒 Return & Refund Window

You have 30 days from the date of purchase to request a return or refund.
After 30 days, unfortunately, we cannot offer a full refund or exchange.

📦 Return Eligibility

To be eligible for a return:

• Item must be unused and in the same condition you received it.

• It must be in the original packaging.

• A receipt or proof of purchase is required.

⚠️ Do not send your purchase back to the manufacturer.

🚫 Non-Returnable Items

• Customized items are final sale and cannot be canceled, changed, returned, or refunded once the order is placed.

💳 Refund Process

Once your return is received and inspected, we will notify you via email whether your refund has been approved or rejected.

If approved:

• Your refund will be processed.

• A credit will automatically be applied to your original method of payment within a few business days.

⏱ Late or Missing Refunds

If you haven’t received your refund yet:

1. Double-check your bank account.

2. Contact your credit card company – it may take time for the refund to be officially posted.

3. Contact your bank – processing delays are common.

Still no refund?
👉 Contact us at: support@megajerseyshop.com

🚫 Order Cancellation

Orders can be canceled or changed within 12 hours of purchase — as long as they haven’t been shipped.
Once shipping begins, cancellations are no longer possible.

📦 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue quickly.

🔄 Exchanges

We replace items only if they are defective or damaged.
To request an exchange:

• Email us at support@megajerseyshop.com

• Return the item to:
  Cmno Aljabraque Gibraleon Km4 ,Gibraleon, Huelva,21500, Spain.
  

📬 Return Shipping

Send returns to the same address above.

• You are responsible for the return shipping costs.

• Shipping fees are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from it.

📦 For high-value items, consider using a trackable shipping service or shipping insurance.
We can't guarantee that we will receive your returned item.

🕰 Extended Refund Request Period

You may also submit refund requests within 30 days after the guaranteed delivery period (30 days) has expired, by contacting us via the Contact Us page.

❓ Need Help?

Reach out to us anytime at:
📧 support@megajerseyshop.com
We’re here to help with any questions related to returns, refunds, or exchanges.