Order Cancellation Info
At Blades Knives™, we understand that plans can change. That’s why we offer a flexible cancellation policy within a limited window of time.
1. Order Cancellation Time Frame
You have up to 12 hours from the time of purchase to cancel your order.
We encourage you to reach out to us as soon as possible if you change your mind.
2. How to Cancel an Order
To cancel your order within the 12-hour window, please:
-
📩 Contact our customer support team with your order number
-
🕒 Our team will verify eligibility for cancellation based on your purchase time
-
✅ If approved, you’ll receive a confirmation of the cancellation
3. After the 12-Hour Window
Unfortunately, once the 12-hour window has passed, we cannot cancel or modify your order, as it will already be processing or shipped.
4. Refund Process
If your cancellation request is approved within the allowed timeframe, we will issue a full refund to your original payment method.
Please allow up to 5 business days for the refund to appear in your account.
5. Need Assistance?
If you have any questions about order cancellations, please don't hesitate to reach out to our customer support team. We’re always here to help.
Thank you for choosing Blades Knives™.
We truly appreciate your support and understanding.